WEBVTT Kind: captions Language: en-GB 00:00:00.020 --> 00:00:01.900 Don't you just love flying 00:00:18.560 --> 00:00:20.360 The most amazing experience 00:00:20.360 --> 00:00:22.240 Who would have thought, that it would even be possible! 00:00:22.980 --> 00:00:25.720 Such a wonderful experience... 00:00:25.720 --> 00:00:28.680 that how could it possibly go wrong? 00:00:28.680 --> 00:00:32.540 *screaming* 00:00:33.800 --> 00:00:34.740 Ohhhhh 00:00:35.180 --> 00:00:36.380 We've just recovered... 00:00:37.360 --> 00:00:38.880 ...from the Pepsi memes 00:00:38.880 --> 00:00:39.920 Now, for you guys who don't know---- 00:00:39.920 --> 00:00:41.460 I'm sure a lot of you know already 00:00:41.460 --> 00:00:44.740 There's been this video of a man... 00:00:45.540 --> 00:00:48.820 being dragged off the airplane 00:00:48.820 --> 00:00:50.640 Let's.. Let's have a little watch 00:00:50.640 --> 00:00:51.940 In case, you haven't seen it 00:00:53.640 --> 00:00:54.480 (Guys, c'mon) 00:00:56.220 --> 00:00:57.200 I love this guy, by the way 00:00:57.200 --> 00:01:00.460 he's so fucking happy that he got to keep his seat 00:01:00.460 --> 00:01:01.720 You know? 00:01:01.720 --> 00:01:04.120 he's like 'yeah I got to keep my seat motherfucker...' 00:01:04.160 --> 00:01:05.520 'I don't give a shit' 00:01:05.580 --> 00:01:08.640 ohh men, yes! Look how happy he is! What the fuck! 00:01:08.640 --> 00:01:11.840 In video: *man screaming as pulled from chair* 00:01:14.420 --> 00:01:15.640 (No!) 00:01:16.600 --> 00:01:18.520 (C'mon!) (Oh my god! What're you doing?) 00:01:21.780 --> 00:01:23.300 (No! This's wrong!) 00:01:23.300 --> 00:01:25.820 (Oh my god! Look what you did to him?) 00:01:25.880 --> 00:01:28.520 Literally, dragging him outta his seat 00:01:28.520 --> 00:01:30.080 And I know what you're thinking... 00:01:30.140 --> 00:01:34.420 'What did he do? Did he offend the crew? Maybe the passengers?' 00:01:34.420 --> 00:01:36.920 Maybe he said something really mean? 00:01:36.920 --> 00:01:39.300 What's happening here is absolutely horrible. 00:01:39.360 --> 00:01:41.360 I can't believe it's happening. 00:01:41.360 --> 00:01:44.060 This is so bizarre! 00:01:44.060 --> 00:01:46.500 Okay, let me give a bit of better context here. 00:01:46.500 --> 00:01:51.700 So, basically, what happens in a lot of airlines - in America especially - as I understand... 00:01:51.700 --> 00:01:57.620 Is that they overbook the flights because a ton of people that book the flights... don't actually show up 00:01:57.740 --> 00:02:03.900 So, a way for company's airlines to make even more money on seats for people who don't show up 00:02:04.000 --> 00:02:09.200 Is to sell more tickets, than it exists on the airplane 00:02:09.200 --> 00:02:12.460 Yeah, yeah, brother 00:02:12.460 --> 00:02:14.460 That's a good idea 00:02:14.460 --> 00:02:16.740 That's a good - that's a good idea 00:02:16.820 --> 00:02:19.360 Everyone, shows up for the fight (it does happen) 00:02:19.380 --> 00:02:25.380 And that way, clearly, they can't fly the plane. You know, with people sitting on the floor 00:02:25.480 --> 00:02:29.240 So, they have to accommodate these passengers 00:02:29.900 --> 00:02:33.480 By dragging them the fuck out of the airplane 00:02:34.140 --> 00:02:36.440 It's nothing funny. I'm not laughing at him 00:02:36.620 --> 00:02:39.180 I'm laughing at how bizarre the situatuion is 00:02:39.180 --> 00:02:41.620 Don't get me wrong, what's happening here is horrible 00:02:41.700 --> 00:02:43.340 But that wasn't what happened 00:02:43.340 --> 00:02:47.540 The reason why they dragged this guy off the plane was because... 00:02:47.620 --> 00:02:53.300 United wanted to move some of their crew, some of their employees to another city 00:02:53.300 --> 00:02:56.940 so, they didn't overbook it, they just wanted to move their people 00:02:57.420 --> 00:03:02.600 so they're like we're going to throw away people that paid for their ticket 00:03:02.600 --> 00:03:03.960 You're out 00:03:03.960 --> 00:03:07.920 So, what happened was they said, does anyone want to make uhh $400 00:03:07.920 --> 00:03:11.340 well, uhh, we'll fly you in tomorrow at 2pm 00:03:11.440 --> 00:03:14.160 No one. Absolutely no one takes that offer 00:03:14.160 --> 00:03:18.440 because who the fuck wants to stay a night in another city until 2PM 00:03:18.440 --> 00:03:21.120 So, then they said they'll select some people at random 00:03:21.120 --> 00:03:23.920 And they don't select the first class, by the way 00:03:23.920 --> 00:03:26.960 They select whoever paid the lowest first 00:03:27.180 --> 00:03:33.920 Four people were selected, and this man did refuse to leave his spot for the United Crew members 00:03:34.100 --> 00:03:35.780 And this is what happened 00:03:35.800 --> 00:03:37.620 In video:*screams as he is being forcefully removed* 00:03:37.760 --> 00:03:39.600 I was so confused about it at first 00:03:39.660 --> 00:03:44.660 I was like, how can you throw away someone on the plane if he's already entered 00:03:44.700 --> 00:03:48.960 Like, why was he allowed to enter if he's not allowed to enter? 00:03:49.040 --> 00:03:50.200 I'm so confused *laughs* 00:03:50.200 --> 00:03:52.760 Apparently, they fucking let him back in again. 00:03:52.760 --> 00:03:54.160 They drag him out... 00:03:54.160 --> 00:03:56.520 And he comes running back! 00:03:56.520 --> 00:03:57.860 Where did all that blood come from? 00:03:57.860 --> 00:04:00.300 That wasn't there before... What did they do to him? 00:04:00.440 --> 00:04:03.880 First of all, flight was from Chicago to Louisville 00:04:03.880 --> 00:04:05.780 I looked that up on Google Maps 00:04:05.780 --> 00:04:08.140 It's a short flight, it's like an hour long 00:04:08.140 --> 00:04:10.700 It cost £174 00:04:11.040 --> 00:04:14.380 But they offered £400 for people to exit? 00:04:14.640 --> 00:04:18.960 Why didn't they just book them on a flight, if you need people to go so badly? 00:04:19.980 --> 00:04:21.180 It'll be cheaper! 00:04:21.380 --> 00:04:23.720 This whole thing could have been avoided!! 00:04:23.720 --> 00:04:25.540 As horrible as this event is... 00:04:25.560 --> 00:04:28.960 The memes, as always, are delicious 00:04:29.780 --> 00:04:32.180 You know, we were blessed with Pepsi 00:04:32.340 --> 00:04:33.440 but United... 00:04:33.480 --> 00:04:33.980 Thank you! 00:04:34.680 --> 00:04:35.940 In video: ...when we say 00:04:35.940 --> 00:04:38.800 And there won't be a problem, understand? 00:04:38.800 --> 00:04:42.040 If we say you fly, you fly. 00:04:42.040 --> 00:04:44.180 If not, tough sh*t! 00:04:44.180 --> 00:04:47.200 (Oh my god! Look at what you did to him!) 00:04:47.200 --> 00:04:50.460 Give us a problem? And we'll drag your ass off the plane! 00:04:50.460 --> 00:04:51.620 If you resist 00:04:51.620 --> 00:04:57.540 We'll beat you so badly, you'll be using you own face as a flotation device 00:04:57.540 --> 00:05:01.680 United Airlines... Fuck you! 00:05:02.860 --> 00:05:04.420 I love it so much 00:05:04.420 --> 00:05:09.760 It's always great, just paying for expensive plane tickets to then getting dragged the fuck out of it 00:05:10.940 --> 00:05:15.160 First one who talks get to stay on my aircraft 00:05:22.380 --> 00:05:26.020 I guess, I guess, they got their employee training video from The Dark Knight 00:05:26.020 --> 00:05:29.220 The thing that bothers me the most about this situation---- 00:05:29.220 --> 00:05:32.080 Is something I'm thinking constantly about, is---- 00:05:32.080 --> 00:05:35.420 If only. IF ONLY 00:05:36.980 --> 00:05:38.340 That man... 00:05:38.340 --> 00:05:39.480 had a pepsi 00:05:39.500 --> 00:05:42.700 This whole thing, could have been resolved instantly. 00:05:42.700 --> 00:05:45.460 There would not have been a problem, if he just said- 00:05:45.460 --> 00:05:49.120 -Excuse me Sir, I would just like to keep my seat, 00:05:49.120 --> 00:05:50.660 They say no, he's like... 00:05:50.660 --> 00:05:52.960 Well, can I interest you in---- 00:05:52.960 --> 00:05:54.460 ----this pepsi 00:05:55.780 --> 00:05:56.560 Ohh my god 00:05:56.560 --> 00:05:59.440 So, the memes on Twitter are absolutely amazing 00:05:59.640 --> 00:06:04.160 Here we see the exchange that went down with Kylie Jenner 00:06:04.180 --> 00:06:04.980 Amazing 00:06:05.900 --> 00:06:08.180 Get Off My Train! 00:06:08.220 --> 00:06:09.500 No 00:06:09.500 --> 00:06:15.040 Get Off! x5 00:06:15.040 --> 00:06:17.040 Get outta here! 00:06:18.040 --> 00:06:19.080 -Get Off! -No! 00:06:19.160 --> 00:06:23.380 United, "If we cannot beat our competitors, we beat our customers" 00:06:23.800 --> 00:06:27.540 Board as a doctor, leave as a patient. 00:06:27.540 --> 00:06:30.920 We'll seat you. Then we'll beat you. 00:06:30.920 --> 00:06:33.920 This is some great PR. This is some excellent PR 00:06:33.920 --> 00:06:38.080 I do have a feeling that uhh United is not gonna face this problem any longer 00:06:38.080 --> 00:06:42.820 You know? I have a feeling there's not gonna be too many overbookings any longer 00:06:42.880 --> 00:06:43.720 Luckily 00:06:43.780 --> 00:06:45.380 Oh I love this one 00:06:46.640 --> 00:06:48.680 Though our prices are unbeatable 00:06:48.680 --> 00:06:51.860 we can't say the same for our passengers 00:06:51.860 --> 00:06:55.420 Pepsi: we made the biggest PR blunder of any major company this year 00:06:55.420 --> 00:06:58.100 United: Hold my beer. I got this. 00:06:58.100 --> 00:07:01.820 Now, the thing is the CEO of United made a statement 00:07:01.820 --> 00:07:03.400 It reads like this 00:07:03.420 --> 00:07:08.580 I've just seen the video from Flight 3411, and like you all, I'm shocked 00:07:08.580 --> 00:07:11.780 I've immediately cleared my calendar of any other commitments 00:07:11.780 --> 00:07:16.620 And I'm going to our company's facilities at O'Hare to conduct a personal inquiry 00:07:16.620 --> 00:07:17.120 No, no 00:07:17.140 --> 00:07:19.020 Oh sorry, that wasn't it. 00:07:19.040 --> 00:07:21.020 He made a completely different statement 00:07:21.020 --> 00:07:25.000 basically the equivalent of a Youtuber apology 00:07:25.720 --> 00:07:26.880 Trust me, I know 00:07:26.880 --> 00:07:30.360 Basically saying, well I'm sorry it's your fault 00:07:31.000 --> 00:07:33.280 The CEO of United, god bless you! 00:07:34.180 --> 00:07:35.180 Amazing 00:07:35.180 --> 00:07:37.400 He basically -- I'm quoting directly-- 00:07:37.400 --> 00:07:41.740 I apologise for having to re-accommodate these customers 00:07:41.740 --> 00:07:45.340 There was also a leaked email coming from the CEO of United 00:07:45.900 --> 00:07:53.440 Basically, uhh, showing no sign of remorse or empathy for the situation 00:07:54.200 --> 00:07:56.860 Our employees followed established procedures 00:07:56.860 --> 00:07:59.440 That we studied from the Dark Knight 00:07:59.920 --> 00:08:02.040 From the Dark Knight movie 00:08:02.040 --> 00:08:05.740 First one to talk get to stay on my aircraft 00:08:06.100 --> 00:08:09.400 United CEO got his start at -- 00:08:09.400 --> 00:08:10.880 - Pepsi! 00:08:11.140 --> 00:08:13.120 He came from Pepsi 00:08:13.140 --> 00:08:14.940 Our lord and saviour 00:08:14.940 --> 00:08:21.240 United: treating our customers and each other with respect and dignity is at the core of who we are 00:08:21.240 --> 00:08:23.560 In video:*screams as he is being forcefully removed* 00:08:23.560 --> 00:08:26.900 Why don't you ask this guy... and what he thinks about this statement 00:08:26.900 --> 00:08:28.540 Airlines are all fucked 00:08:28.540 --> 00:08:29.640 Okay? 00:08:29.680 --> 00:08:32.540 Some of them, are just more fucked than others 00:08:32.540 --> 00:08:35.260 Clearly, United is now apart of that list 00:08:35.580 --> 00:08:40.700 I think everyone who has flown somewhat frequently has had a bad experience flying 00:08:40.700 --> 00:08:43.120 I've had a similar experience like this - 00:08:43.120 --> 00:08:45.140 No no no, I didn't get beaten, okay? 00:08:45.140 --> 00:08:46.620 Don't get me the wrong way 00:08:46.620 --> 00:08:48.420 I had a connecting flight once 00:08:48.420 --> 00:08:52.540 The flight was delayed but I made it to the terminal in time 00:08:52.540 --> 00:08:54.920 Before they even started boarding the plane 00:08:54.920 --> 00:08:58.580 But they refused to let me on the flight because they thought - 00:08:58.580 --> 00:09:00.820 - since the plane was delayed that I wouldn't make it 00:09:00.820 --> 00:09:05.840 So they had, without telling me, or without doing anything, they just booked me on another flight 00:09:05.840 --> 00:09:08.100 And so, seeing everyone just getting on the plane 00:09:08.100 --> 00:09:11.760 When I'm just like, why aren't you letting me on the plane? 00:09:11.760 --> 00:09:14.180 It's one of the most frustrating things I ever had to deal with 00:09:14.180 --> 00:09:15.760 It was when I was gonna visit Marzia 00:09:15.760 --> 00:09:17.260 The first time we dated 00:09:17.260 --> 00:09:19.780 And I was just so annoyed that I wouldn't make it to her in time 00:09:19.780 --> 00:09:20.940 It's such a horrible thing 00:09:20.940 --> 00:09:23.400 I understand this guy refusing to leave 00:09:23.400 --> 00:09:26.180 He paid for the ticket, he bought the ticket 00:09:26.260 --> 00:09:29.780 You can't sell someone something that you don't have 00:09:29.840 --> 00:09:30.720 That's fraud 00:09:30.940 --> 00:09:33.660 If you ask me what United did, is fraud! 00:09:33.660 --> 00:09:36.800 I hope this guy gets reimbursed for what happened 00:09:36.840 --> 00:09:38.680 and no, I'm not talking 400$ 00:09:39.260 --> 00:09:43.300 in money, that most likely you have to spend at the airport 00:09:43.300 --> 00:09:44.300 or in new plane tickets 00:09:44.300 --> 00:09:46.220 Alright, that was this video 00:09:46.220 --> 00:09:48.220 Let me know if you enjoyed! Leave a like if you did! 00:09:48.500 --> 00:09:51.060 I'll see you tomorrow with another one 00:09:51.060 --> 00:09:52.240 Stay awesome bros 00:09:52.240 --> 00:09:54.240 Enough it ENOUGH! 00:09:54.240 --> 00:09:59.460 I've had it with these motherfucking doctors on this motherfucking plane! 00:09:59.460 --> 00:10:02.020 Everybody strap in! 00:10:02.020 --> 00:10:04.260 We're 'bout to open fucking windows. 00:10:04.260 --> 00:10:06.460 Come fly Chicago hometown airline 00:10:06.460 --> 00:10:08.700 Come fly it from the sky